Teamwork and collaboration are essential in the CCTM RN role. Teamwork is a structure ensuring each member is aware of each other's roles and competencies, while collaboration ensures there is open communication and shared decision-making amongst each of the members of the team. This section contains structure, process, and outcomes in team development, team roles, communication, impact of team and safety and quality care, and impact of team on systems.
Patients transition among health care settings, levels of care, health care professionals, and their homes. Effective communication between the patient and health care professionals paves the way for safe and effective patient hand-offs.
Care Coordination:The Game Changer—How Nursing is Revolutionizing Quality Care is the first book to show in clear, concise language how care coordination is positioned in the context of healthcare reform.
In this essential text, Editor Gerri Lamb, PhD, RN, FAAN, and 23 of the brightest minds in care coordination at top universities and health systems examine care coordination from all sides.
Example ACO admissions dashboard, used with permission from Beacon Health System.
Transition of Care Home Visit tool, used with permission from Department of Veterans Affairs.
Background and information on CCTM Study Day, conducted by and used with permission from Akron Children's Hospital.
Nursing Administration: Scope and Standards of Practice, 2nd Edition is informed by ongoing advances in health care, professional nursing, and organizational and administrative management. It covers all aspects of a nurse administrator's practice in any setting or role and at any level of influence and authority.
Conveying accurate patient information during patient transfer or hand-off is essential to ensuring safe, high-quality care. However, studies have shown that more than two-thirds of adverse patient events are related to communication errors.
The Plan-Do-Study-Act (PDSA) Worksheet is a useful tool for documenting a test of change. The PDSA cycle is shorthand for testing a change by developing a plan to test the change (Plan), carrying out the test (Do), observing and learning from the consequences (Study), and determining what modifications should be made to the test (Act).
The CAHPS® Clinician & Group Survey (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors' offices.
HCAHPS On-Line, the official HCAHPS Web site, houses a series of tables that summarize current and historic HCAHPS results. These HCAHPS Tables, available exclusively on HCAHPS On-Line, are based on the HCAHPS data participating hospitals submit to CMS. Before being publicly reported, data are adjusted for the effects of patient-mix and mode of survey administration.