Patient education and engagement incorporates providing a robust learning experience to patients while promoting self-management to improve patients' overall health status. This section contains Structure, Process, and Outcomes in Patient-Centered Planning, Collaborative Teamwork, Education and Engagement of Patients and Families, Advocacy, and Coaching and Counseling of Patients and Families.

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Lean Six Sigma

Lean Six Sigma is simply a process for solving a problem. It consists of five phases: Define, Measure, Analyze, Improve, & Control. This process is also known as DMAIC, the acronym for thosefive phases. DMAIC is a five-step method for improving existing process problems with unknown causes.

AACN Synergy Model for Patient Care

The core concept of the reconceptualized model of certified practice - the AACN Synergy Model for Patient Care - is that the needs or characteristics of patients and families influence and drive the characteristics or competencies of nurses. Synergy results when the needs and characteristics of a patient, clinical unit or system are matched with a nurse's competencies.