The patient and family are at the center of quality health care. Engaging patients in the their care supports improved outcomes, increases satisfaction for patient and provider, and restores dignity and control. Core concepts include: respect and dignity, information sharing, participation, and collaboration.

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U.S. Preventive Services Task Force (USPSTF) Recommendations

Created in 1984, the U.S. Preventive Services Task Force is an independent, volunteer panel of national experts in prevention and evidence-based medicine. The Task Force works to improve the health of all Americans by making evidence-based recommendations about clinical preventive services such as screenings, counseling services, and preventive medications.

Lean Six Sigma

Lean Six Sigma is simply a process for solving a problem. It consists of five phases: Define, Measure, Analyze, Improve, & Control. This process is also known as DMAIC, the acronym for thosefive phases. DMAIC is a five-step method for improving existing process problems with unknown causes.