The identification and measurement of nurse-sensitive indicators (NSIs) is critical in describing the contributions and value of registered nurses (RNs) in ambulatory care settings.
Since 2015, AAACN has partnered with the Collaborative Alliance for Nursing Outcomes (CALNOC) to develop and pilot test ambulatory care NSIs. The AAACN Ambulatory Care Nurse-Sensitive Indicator Industry Report (2016) proposed initial ambulatory care NSIs and additional publications have reported progress. (Read other publications.) The AAACN/CALNOC collaboration validated the role of the RN in ambulatory care settings with the development of the nation's first ambulatory care NSI registry database.
We are pleased to share an exciting step forward in this work. Press Ganey has acquired the CALNOC registry, including the CALNOC database, nursing measures and indicators. The acquisition will expose ambulatory care NSIs to an even greater number of organizations and accelerate the benchmarking of meaningful RN value in the ambulatory care setting.
AAACN will continue to work with CALNOC in developing ambulatory care NSIs. CALNOC will continue to focus on the research and advancement of nursing measures and will collaborate with Press Ganey to provide new research and capabilities to advance nursing excellence across care settings.
If your organization is currently a CALNOC customer, CALNOC will communicate with your organization's representative directly to advise of next steps during this transition. Please direct any questions to CALNOC.
We look forward to what lies ahead with this exciting development and will share more information as it becomes available. You may be interested in reading the first column from the AAACN NSI Team in the January/February 2019 issue of ViewPoint, which provides NSI history and promotes greater understanding of this vital work.
We are very grateful for the incredible dedication of AAACN members who have contributed their time and expertise to ambulatory care NSI development, implementation, and advocacy. A sincere thank you for your contributions to strengthen the future of ambulatory care nursing.