Coaching and counseling of patients encompasses communication and teamwork. The CCTM RN guides and directs patients to improve their care. This section contains 5 A's Behavior Change Model, Patient-Provider Interaction, Standard Operating Procedures, and Community and Organizational Policies.

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AACN Synergy Model for Patient Care

The core concept of the reconceptualized model of certified practice - the AACN Synergy Model for Patient Care - is that the needs or characteristics of patients and families influence and drive the characteristics or competencies of nurses. Synergy results when the needs and characteristics of a patient, clinical unit or system are matched with a nurse's competencies.