Telehealth nursing practice encompasses the utilization of multiple media such as telephone, electronic mail, internet, video monitoring, facsimiles, and interactive video. Competence in utilizing these various media are essential in the CCTM RN role. This section contains structure, process, and outcomes in integrating tele-health equipment and other media into clinical care.

Lean Six Sigma

Lean Six Sigma is simply a process for solving a problem. It consists of five phases: Define, Measure, Analyze, Improve, & Control. This process is also known as DMAIC, the acronym for thosefive phases. DMAIC is a five-step method for improving existing process problems with unknown causes.

AACN Synergy Model for Patient Care

The core concept of the reconceptualized model of certified practice - the AACN Synergy Model for Patient Care - is that the needs or characteristics of patients and families influence and drive the characteristics or competencies of nurses. Synergy results when the needs and characteristics of a patient, clinical unit or system are matched with a nurse's competencies.