Telehealth nursing practice encompasses the utilization of multiple media such as telephone, electronic mail, internet, video monitoring, facsimiles, and interactive video. Competence in utilizing these various media are essential in the CCTM RN role. This section contains structure, process, and outcomes in integrating tele-health equipment and other media into clinical care.

Guided Care®

Guided Care® helps primary care practices meet the complex needs of patients with multiple chronic conditions. In this proven care model, a trained Guided Care nurse works closely with patients, physicians and others to provide coordinated, patient-centered care.

Framework for Measuring Nurses’ Contributions to Care Coordination

This report is the third in a series of ANA policy documents addressing care coordination and it presents the Framework by explaining its origin, detailing its component parts, and illustrating how it combines to inform quality measurement and improve care within the broader health care environment. The report’s supplements are intended to provide additional information and a summary of the supporting evidence base.

The Value of Nursing Care Coordination - ANA White Paper

As recent studies suggest, professional nurses have the potential for significant contributions to patient-centered, cost-effective care through the care coordination role. In order to fully achieve this potential, clear models and outcome measures are needed which specify the context for care coordination, identify nursing competencies, and value the nurse’s role within the health care team.